Define the task
Concept and option comparison
Compare ways to solve the task, not cosmetic variations.
- When to use it
- When the brief is clear enough to propose alternative approaches and decide what to test.
- What you will have
- A preferred direction, reasons for choosing it and a test of the most important assumption.
- When not to use it
- This does not replace audience research, detailed requirements or production approval.
View the worked example
The example is fictional. It demonstrates completion, not the outcome of an actual project.
Task and audience action
Help people choose a walk and open its route description, rather than merely spend longer on the site.
Main idea
Choose a walk by the time available. Stops along the route connect the experience to the brand’s offer.
Alternative approaches
A: three questions followed by a route recommendation. B: three route cards showing duration and distance. B is simpler and needs no separate recommendation logic.
Comparison criteria
Both options require checked route descriptions. The benefit of a questionnaire is not established. Specialists still need to estimate production.
What to test before production
Check whether intended users can choose a route from cards. If information is missing, improve the cards before developing a questionnaire.
Decision and open questions
Test option B first. This is a recommendation, not approval to build. The client confirms the decision and budget.
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Sources and adaptation
Adapted from 18F’s Design hypothesis and Design studio methods and Keiss Media’s earlier worksheet. Workshop instructions were removed; production constraints and decision records were added.
- Design hypothesis18F, U.S. General Services Administration · CC0 1.0 Universal
- Design studio18F, U.S. General Services Administration · CC0 1.0 Universal
Version 1.0 · 15 October 2026