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Agree the work

Scope change record

Assess a new request before starting the work.

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When to use it
When features, content, timing or responsibilities change after scope has been agreed.
What you will have
A clear change, an impact assessment and a recorded decision by authorised people.
When not to use it
This is an operational decision record, not a contract amendment. Use the approval process required by the contract.
View the worked example

The example is fictional. It demonstrates completion, not the outcome of an actual project.

Agreed baseline

A Russian-language promotional website with three routes is agreed. The launch date is recorded in a separate plan.

Proposed change

The client proposes an English version for visitors. This is new scope, not a correction to the Russian version.

Impact

Translation, editing, a language switch and checks of both versions are needed. Cost and timing are not yet estimated.

Options

A: move the whole launch. B: launch Russian first, then add English. C: keep one language.

Decision and authority

Status: proposed. Client and supplier decide after estimation. The work is not yet approved.

Records to update

After approval, update the page list, translation plan, estimate, second release date and language checks.

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Fill in the template

If an answer is unknown, say so. You do not need to complete every field before a first conversation.

The version, deliverables, timing and price affected by the change.

Who requested the change, when, why and what exactly would be different?

Impact on work, cost, schedule, testing, content, third-party services and support. Unknown estimates need clarification.

Do it now, replace some existing scope, defer it or decline it. What happens without the change?

Status, authorised decision makers, reasoning and a reference to approval. Silence is not approval.

Scope, plan, budget, acceptance criteria and contractual documents where needed.

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Sources and adaptation

An operational adaptation of GOV.UK change-control guidance. Keiss created the record format and fields. Contract clauses and signature blocks are not reproduced. This worksheet does not select governing law.

Contains public sector information licensed under the Open Government Licence v3.0.

Version 1.0 · 15 October 2026