# Hosting and support checklist

Keiss Media · Version 1.0 · 15 October 2026

If an answer is unknown, say so. You do not need to complete every field before a first conversation.

## Hosting needs

[Static site or server application, integrations, data storage, audience, access regions and constraints.]

## Ownership and payment

[Whose accounts own the domain and hosting? Who has access and receives billing notices?]

## Cost and limits

[Price, free-tier limits, overages, third-party services, trial expiry and migration options.]

## Monitoring and recovery

[Who notices a failure, where is the backup, how is recovery tested and how is a previous release restored?]

## Support boundaries

[What is covered: incidents, updates, content? Agree contact route, working hours, response and restoration targets separately.]

## Ending support and migration

[How are access, data, backups and instructions transferred? Who pays for migration and retires old services?]

## Sources and adaptation

- Technology community (web operations), Government Digital Service: [Deciding how to host your service](https://www.gov.uk/service-manual/technology/deciding-how-to-host-your-service). Open Government Licence v3.0.
- Technology community (web operations), Government Digital Service: [Monitoring the status of your service](https://www.gov.uk/service-manual/technology/monitoring-the-status-of-your-service). Open Government Licence v3.0.

Adapted from GOV.UK guidance on hosting and service monitoring. Government procurement requirements were removed; domain ownership, access transfer and the distinction between support and new work were added.

Contains public sector information licensed under the Open Government Licence v3.0.
https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/