# Hosting and support checklist

Keiss Media · Version 1.0 · 15 October 2026

The example is fictional. It demonstrates completion, not the outcome of an actual project.

## Hosting needs

A static promotional site without accounts or a server database. Test access from target regions before choosing a provider.

## Ownership and payment

The client owns the main account. The appointed administrator receives domain-renewal notices.

## Cost and limits

Check current prices and limits with the provider on the selection date. Record what happens if a limit is exceeded.

## Monitoring and recovery

Assign responsibility for checking the site. Keep source and recovery instructions separate from the sole production account.

## Support boundaries

Separate defect correction, copy changes and new features. Do not promise round-the-clock support without an agreed team and terms.

## Ending support and migration

Before retiring the old host, check the new build, HTTPS and required redirects. Data deletion requires an agreed decision.

## Sources and adaptation

- Technology community (web operations), Government Digital Service: [Deciding how to host your service](https://www.gov.uk/service-manual/technology/deciding-how-to-host-your-service). Open Government Licence v3.0.
- Technology community (web operations), Government Digital Service: [Monitoring the status of your service](https://www.gov.uk/service-manual/technology/monitoring-the-status-of-your-service). Open Government Licence v3.0.

Adapted from GOV.UK guidance on hosting and service monitoring. Government procurement requirements were removed; domain ownership, access transfer and the distinction between support and new work were added.

Contains public sector information licensed under the Open Government Licence v3.0.
https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/